02Business systems · built to order
Operations, supply and finance.
From purchase order to delivered order to closed books, in one flow.
ERP, supply chain, warehouse, order, point-of-sale and accounting systems, built to order around the way your operation really runs, and joined so a number entered once is right everywhere.
Operations software is where a wrong number costs real money: stock that the screen says exists and the shelf says does not, an order promised from goods already sold, a payment made twice.
These six systems are one flow seen from different desks: buying, storing, selling, delivering and accounting. We build each to stand alone, and design them to share one set of records for items, suppliers, customers and stock.
02.1ERP
Enterprise resource planning.
A company outgrows spreadsheets and separate tools at the point where the departments stop agreeing. Sales promises what stores cannot find, purchasing reorders what is already in the building, and month-end is two weeks of reconciling one file against another.
What we build
- Finance and accounting
- Procurement
- Inventory management
- Operations management
- Resource planning
- Enterprise workflow automation
- Custom ERP solutions
02.2SCM
Supply chain management.
A supply chain fails quietly. A supplier slips by a week, a forecast is a little high, a truck is half empty, and each is small until they meet in one bad month of stock-outs on one shelf and write-offs on another.
What we build
- Supplier management
- Procurement
- Demand forecasting
- Logistics management
- Supply chain planning
- Supply chain analytics
- AI-based supply chain optimisation
02.3WMS
Warehouse management system.
A warehouse run on paper and memory depends on the few people who know where things are. Picking is slow because the route is whatever the picker thinks of, errors are found by the customer, and a stock count closes the building for two days.
What we build
- Inventory tracking
- Warehouse operations
- Picking and packing
- Stock movement
- Warehouse analytics
- Warehouse automation
02.4OMS
Order management system.
Selling through more than one channel breaks simple order handling. The website, the marketplaces, the sales team and the shops each take orders against the same stock, and without one system in the middle the company oversells, ships late and cannot tell a customer where their order is.
What we build
- Order processing
- Order tracking
- Fulfilment management
- Returns management
- Multi-channel order management
- Order automation
02.5POS
Point of sale.
A till that only takes money leaves the owner guessing. What sold today, what is running low, which store is doing well and who the regular customers are all exist, in receipts nobody reads.
What we build
- Retail POS
- Billing
- Payment integration
- Store inventory
- Customer profiles
- Multi-location management
- POS analytics
02.6Accounting
Accounting and financial management systems.
Finance teams spend most of the month collecting numbers and a few days understanding them. Invoices arrive by email and are typed in by hand, expenses come in shoeboxes, and the report the board sees is assembled in a spreadsheet with links nobody dares touch.
What we build
- Accounting
- Invoicing
- Expense management
- Accounts payable and receivable
- Financial reporting
- Budgeting and forecasting
- Financial automation
Buy, extend or build. We say which, before we quote.
02.7Questions
Before you ask.
Questions
Should we replace our ERP or build around it?
Usually build around it. A working ERP holds years of history and habit, and replacing it is the riskiest project a company can run. The better first step is often the missing piece: a warehouse system, an order system or a clean-up of the master data, connected to the ERP you have.
Can these systems work with SAP, Oracle, Microsoft Dynamics or Tally?
Yes. They are built to exchange data with the system of record through its own interfaces, and to respect it as the source of truth for whatever it owns.
Where does the system run?
Where you decide: on your own servers, in a private cloud you control, or in a public cloud account that belongs to you. Operational and financial data stays yours.
Guides
Plain-language guides on the problems this work solves.
- CRM, ERP, HRMS, CDP, PIM, WMS and the rest: thirty business systems explained in plain wordsBusiness systems · 8 min
- Custom software or off-the-shelf: how to decide whether to build, buy or extendBuild or buy · 3 min
- Custom CRM or off-the-shelf CRM: which does your sales team need?CRM · 3 min
- When does a company need a custom ERP?ERP · 3 min
- All 16 guides on this →
Rather talk it through? Tell us the problem in a few lines and a person will answer it.
Ask us →The other five families
- Customers and revenueCRM · CPQ · Marketing automation · CDP · DMP · Help desk
- People and workHRMS / HCM · ATS · Project & work management · PSA · ITSM
- Content, assets and product informationCMS · DAM · PIM
- Data, integration and automationBI · Data platforms · Analytics & decision systems · iPaaS · API & systems integration · BPA
- AI, custom software and transformationEnterprise AI · Custom enterprise software · AI consulting · Digital transformation
Tell us about your operations & finance systems.
What you have, what it fails to do and what it must connect to. A person reads it and replies honestly.
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